Harrison Teas Shipping

Though we hope that you will never need to return anything, should you wish to make a claim  relating  to your product ie  damage, incorrect goods etc this must be done within 24hours of receiving your goods.

After confirming your claim we shall re-supply the goods or credit your account in full.

None defective  Returns

None defective product can be returned  within 30 days of invoice, with all packaging  and in anew condition, with the invoice for a refund, minus the shipping cost and a £2.50 restocking fee 

Quality & Contamination Disclaimer

All Harrison Teas are blended and packed in the UK under strict hygiene and food safety standards. We have had no verified reports of contamination, including microplastics. Customers claiming contamination must provide certified test results from a recognised UK body such as the Food Standards Agency (FSA) or Trading Standards. Products must also be returned in full, at the buyer’s expense, for inspection. No refunds will be issued unless such certification is provided and the claim is verified through proper channels. Unsupported or repeat claims without evidence may be declined. Please report any concerns within 7 days of receiving your order.

Shipping

We only  ship from Cardiff UK

We ship the item to your address only

Items will be shipped within 2-3 working days after payment is completed.

Royal mail, Hermes , Yodal, DPD and UPS  are our  logistic providers,  items should be delivered  within 3-5 working days

Note please check your parcel before signing  for it, any problem with the parcel, please mark on signature that it is damaged  when  received.